The virtual enterprise service desk vesd is a client based application that allows the user to solve common issues and self initiate trouble tickets for e mail desktop laptop and mobile devices and will eventually include network software hardware and other user account capabilities.
Enterprise help desk air force.
The vesd is an application on the desktop that empowers computer users to resolve minor information technology issues on their own no longer requiring users to call the enterprise service desk.
Washington afns a brand new version of the virtual enterprise service desk version 2 0 is now available on unclassified computer desktops on the air force network.
10 feb 2015 vesd 2 0 rolls out air force wide a brand new version of the virtual enterprise service desk version 2 0 is now available on unclassified computer desktops on the air force network.
The air force enterprise service desk is going virtual and joint base san antonio lackland will be the first to see it as it rolls out across the air force starting the end of august air force chief of staff gen.